Shipping policy
Shipping policy
All orders are usually processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Order tracking
You can easily track your order via the Shop app.
Shipping Rates and Estimates
Rates: Shipping charges for your order will be calculated and displayed at checkout. Free shipping for orders under $20 (Taster packs , Shopping bag)| Order value | Shipping cost |
| $0-20 | Free (due to low weight) |
| $20.01-49.99 | $5 |
| $50 and above | Free |
Countries
· We ship to the Contiguous United States of America (& UK/EU from our UK/EU store) · We do not ship to: AK, HI or Puerto Rico
· We do not currently ship to Canada ourselves but you can order online in Canada with Søbr
| Region | Ship | Shop via |
| Contiguous United States of America | ✅ | Something & Nothing |
| Canada |
🟠 |
Søbr |
| AK | ❌ | |
| HI | ❌ | |
| Puerto Rico | ❌ |
· East Coast orders are shipped from PA or FL
· Central, Mid-West orders are shipped from PA, TX or UT
· West Coast orders are shipped from NV
| Region | Estimated delivery time | Service |
| North East |
2 to 4 business days | UPS |
| South East |
3 to 5 business days | UPS |
| Central, Mid-West, Mountain |
3 to 7 business days | UPS |
| West Coast |
3 to 5 business days | UPS |
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available, although it is often available before.
If you haven’t received your order within 7 business days of receiving your shipping confirmation email, please contact us at max@somethingandnothing.co with your name and order number, and we will look into it for you.
Check the email we sent you with the tracking link to follow the stats of your order. Get access to manage your subscription here.
Refunds, returns, and exchanges
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at max@somethingandnothing.co with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us via the live chat or at max@somethingandnothing.co